Privacy Policy

Kammoun Chekir Partners SARL (“we”, “us”, or “our”) operates Insane Thumbnails (the “Service”). This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our Service.

We are committed to protecting your privacy and complying with applicable data protection regulations. By using the Service, you acknowledge that you have read and understood this policy.

We collect the following categories of personal data:

2.1 Account Information

When you create an account, we collect your name, email address, and password. Your password is securely hashed — we never store it in plain text.

2.2 Content You Provide

When you use the Service, we process the content you submit, including YouTube video URLs, uploaded video files, avatar images, editing instructions, and the thumbnails generated on your behalf. This data is necessary to deliver the Service.

2.3 Billing Information

If you subscribe to a paid plan, we store your subscription plan, billing interval, and subscription status. We do not store your payment card details — all payment processing is handled by trusted third-party payment providers.

2.4 Usage & Analytics Data

We collect anonymized usage data to understand how users interact with the Service and to improve it. This may include pages visited, features used, session duration, device type, browser, and approximate location derived from your IP address.

2.5 Technical Data

We automatically collect certain technical information when you access the Service, such as your IP address, browser type, and operating system. This data is used for security, debugging, and Service performance purposes.

We use your personal data to:

• Provide, operate, and maintain the Service.
• Process your payments and manage your subscription.
• Generate thumbnails and related content using AI on your behalf.
• Analyze and transcribe video content you submit.
• Improve the Service through aggregated analytics and usage patterns.
• Provide customer support.
• Prevent fraud and ensure the security of the Service.
• Comply with applicable legal obligations.

We work with trusted third-party service providers to operate the Service. These providers may process your data on our behalf in the following categories:

• AI processing — your content (images, text, video transcripts) is sent to third-party AI providers to generate and edit thumbnails.
• Payment processing — your billing and payment information is handled by third-party payment processors.
• Cloud storage — your uploaded files and generated thumbnails are stored on secure cloud infrastructure.
• Analytics — we use analytics tools to understand Service usage and improve the user experience.
• Customer support — we use a live chat tool to provide real-time support. When you are logged in, your name and email may be shared with this tool to personalize the experience.

We do not sell your personal data to third parties. Data is only shared with providers as necessary to deliver the Service, and each provider is bound by their own privacy and data protection obligations.

We use cookies and similar technologies for the following purposes:

• Essential cookies — required for authentication and core functionality of the Service. These cannot be disabled.
• Analytics cookies — help us understand how users interact with the Service so we can improve it.
• Functional cookies — enable additional features such as live chat support.

We retain your data for the following periods:

• Account data — retained for as long as your account is active and for 30 days after deletion.
• Generated content and uploads — retained for as long as your account is active and deleted within 30 days of account termination.
• Billing records — retained as required by applicable tax and accounting regulations.
• Server logs — retained for up to 90 days for security and debugging purposes.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you.
• Rectification — request correction of inaccurate or incomplete data.
• Erasure — request deletion of your personal data, subject to legal retention requirements.
• Restriction — request that we limit how we process your data in certain circumstances.
• Portability — receive your data in a structured, commonly used, machine-readable format.
• Objection — object to processing based on legitimate interests, including analytics.

To exercise any of these rights, contact us at contact@insanethumbnails.com. We will respond within 30 days.

We implement appropriate technical and organizational measures to protect your personal data, including encryption of data in transit, secure password storage, access controls, and regular security reviews.

While we take reasonable precautions, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Some of our third-party service providers may be located in different countries. When your data is transferred internationally, we ensure appropriate safeguards are in place to protect your personal data in accordance with applicable regulations.

When you upload avatar images for face swapping, these images are:

• Stored securely and associated with your account.
• Processed by AI solely for the purpose of generating thumbnails.
• Not used for biometric identification, facial recognition, or building facial profiles.
• Deleted within 30 days of account termination.

You can delete your avatar images at any time from your account settings.

The Service is not intended for users under 18 years of age. We do not knowingly collect personal data from children. If you believe a minor has provided us with personal data, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on the Service. The “Last updated” date at the top of this page indicates when the policy was last revised. Your continued use of the Service after changes constitutes your acceptance of the updated policy.

For any questions about this Privacy Policy or to exercise your data protection rights, please contact us: